The Family Institute at Northwestern University is one of the nation's leading relationship-based behavioral health organizations providing mental health services to children, couples, families and individuals.
A few facts about The Family Institute at Northwestern University*
EDUCO revamped our site to be warmer, friendlier, and more visually appealing. They improved the UX to make it easier for clients to contact us...We used to receive 1–2 online monthly appointment requests. By comparison, the new platform they built garners 8–9 bookings each day.
What They Needed
- Simplified, customer-driven website navigation
- Advanced search
- Robust & flexible landing pages
- User-friendly & streamlined service categories
Measurable Results from Day One...
Before our redesign TFI would receive 1-2 new appointment requests per month. With the new site, they averaged 300 new appointment requests per month. In the first 6 months, the site paid for itself 6 times over.