At EDUCO, we specialize in web support. We primarily support sites we’ve built, but we also support Drupal and WordPress sites built by other development teams
Our standard maintenance packages are available to all EDUCO clients. For non-EDUCO sites, we start with a preliminary code review.
Let's talk about your needs and see how we can help!
You've got options
Discover which maintenance package is right for you:
| Help Desk + Security | + Site Enhancements | + Proactive Support | |
|---|---|---|---|
|
This allows us to provide security updates, run backups, answer basic coaching questions on how to use this new sales and marketing tool. |
This covers everything from Helpdesk + Security as well as access to our development team to make more design and strategic level enhancements. |
This covers everything from + Site Enhancements as well as increased ticket hours, faster turn around times, and proactive performance enhancements. |
|
|
Help Desk Access |
20 Ticket Hours |
36 Ticket Hours |
60 Ticket Hours |
|
Phone Support |
- |
Included |
Included |
|
Security Updates |
Included |
Included |
Included |
|
Off-site Backups |
Included |
Included |
Included |
|
Account Strategist |
- |
Included |
Included |
|
Emergency Tickets |
- |
Included |
Included |
|
Response Time |
1-2 Days | 1-2 Days | 1 Day |
|
Resolution Time |
4-6 Days | 2-3 Days | 1-2 Days |
|
Website Hosting* |
- |
Included |
Included |
|
SEO Audits |
- |
- |
Included |
|
Performance Audits |
- |
Included |
Included |
|
Audit Based Enhancements |
- | - |
Included |
|
Timeline |
12 Months | 12 Months | 12 Months |
|
Monthly Payment |
$400/Month | $750/Month | $1500/Month |
|
Bulk Payment |
$4800/Annual | $9000/Annual | $18,000/Annual |
*Website hosting is subject to traffic and not to exceed 25,000 sessions/month or 125,000 page views